Sales Policy - Palestinian Heritage Center

Payment
Visa, MasterCard, Discover and American Express are accepted through PayPal which is one of the best and most secure ways to send and receive money on the web.
For more information about PayPal visit: www.paypal.com

International Shipping Policy
The ordered items are shipped weekly usually on Fridays. Items will be shipped after payment confirmation by PayPal.
You will be notified by email of any shipment delays.

All orders will be shipped through Express Mail Service (EMS) and will reach you within 4-7 Business Days.
Shipping and Handling Costs:
$20 for orders less than $200.
$15 for orders more than $200.

In-stock Policy
Since all embroidered pieces are unique and individually handmade, some items might be sold out. If the items are not in-stock, you will be notified immediately via email. You will also be notified on the time needed to get the requested items (s) ready.

Refund Policy
If you wish to return the purchased embroidered piece(s), simply send us an e-mail and return the item in its original condition within 21 days of receipt for a full refund. You will be responsible for covering the shipping and handling charges as well as any money transaction charges for the returned merchandise.

For more information email us at: sale@palestinianheritagecenter.com